OUR COMMITMENT TO YOUR PRIVACY
SecureDrive Automotive Solutions LLC respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a form, request service, contact us, or opt in to receive SMS/text messages.
Effective Date: June 3, 2026
1. Information We Collect
We may collect personal information you provide to us, including your name, phone number, email address, service address or vehicle location, vehicle year/make/model, VIN when needed, service request details, payment information, and any information submitted through our website forms, phone calls, text messages, or emails.
2. How We Use Your Information
We use your information to provide automotive locksmith, key replacement, key programming, diagnostic, and customer support services. This may include scheduling appointments, confirming service details, sending technician arrival updates, providing estimates, sending invoices, processing payments, responding to questions, following up after service, and improving our customer experience.
3. SMS Communications
By opting in to SMS communications, you agree to receive text messages from SecureDrive Automotive Solutions LLC regarding appointment updates, service notifications, technician arrival updates, customer care, estimates, invoices, follow-ups, and promotional offers if you have consented to marketing messages.
Message and data rates may apply. Message frequency may vary. You may reply STOP at any time to unsubscribe or HELP for assistance.
4. SMS Consent & Phone Numbers
We do not sell, rent, or share your SMS consent, phone number, or text messaging opt-in information with third parties or affiliates for marketing purposes. SMS opt-in information is used only to provide communication related to SecureDrive Automotive Solutions LLC services and approved messaging purposes.
5. Sharing of Information
We do not sell your personal information. We may share limited information only when necessary to operate our business, provide requested services, process payments, manage scheduling, comply with legal obligations, prevent fraud, or work with trusted service providers who help us operate our website, communications, payment processing, or customer management systems.
6. Marketing Communications
If you opt in to receive marketing messages, we may send promotional offers, seasonal reminders, discounts, special announcements, and service updates. You can opt out of marketing SMS at any time by replying STOP.
7. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no electronic transmission, website, or storage system can be guaranteed to be 100% secure.
8. Cookies & Website Tracking
Our website may use cookies, analytics tools, or similar technologies to understand website traffic, improve website performance, and enhance user experience. You may adjust your browser settings to refuse cookies, but some website features may not function properly.
9. Payment Information
Payment information may be processed through secure third-party payment processors. We do not store full credit card details unless specifically handled by an approved secure payment provider.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
11. Your Choices
You may contact us to update your information, request that we stop contacting you, or ask questions about how your information is used. For SMS messages, reply STOP to unsubscribe or HELP for assistance.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this website with a revised effective date. Continued use of our website or services means you accept the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach out to us through any of our official channels.
Company
SecureDrive Automotive Solutions LLC
Email Address
info@securedriveauto.com
Phone Support
1-877-756-2576
Service Area
Southern California